Privacy Policy

Effective Date: July 30, 2018

SparkAmplify, Inc. a Delaware incorporated company ("SparkAmplify","our", "us", or "we") respects your privacy. In that regard, we have created this Privacy Policy to let you know what information we collect when you visit the website www.sparkamplify.com (the "Website") and/or use our proprietary service known as SparkAmplify (the "Service"), why we collect it, and how it is used.

Your Consent to this Privacy Policy

By using the Service, you agree to this Privacy Policy and the collection and use of information contemplated hereby. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

We may change this Privacy Policy by posting a new version of this Privacy Policy on our Website or through the Service, and it is your responsibility to review this policy periodically. When we do change the policy, we will also revise the “Revised” date and may notify you or post a message on the Website and/or through the Service. Your continued use of the Website or the Service constitutes your agreement to this Privacy Policy and any updates.

What information does SparkAmplify collect?

"Personal Information" means any information that may be used to identify an individual or your account, including, but not limited to, first and last name, home or other physical address, email address and password, phone number, age information, subdomain information, and credit card or other payment information. We may ask you to provide Personal Information that will enable us to enhance your use of the Service, for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Service.

"Technical Information" We may collect and use technical data and related information — including but not limited to behavior information and technical information about your device(s), system and application software, and peripherals — that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Service. We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

This information is not deemed by SparkAmplify to constitute Personal Information and while SparkAmplify will not use it in a way that associates such information with you, such information it may be aggregated and used. SparkAmplify owns this information and may use it in any manner it deems appropriate.

How does SparkAmplify use Personal Information?

SparkAmplify uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

The Personal Information that you provide will be kept confidential and used to support your relationship with SparkAmplify and our products and services. Among other things, we want to help you quickly find information through our Service, leverage our tools in connection with your authorized use of our products and services, process payment, facilitate interaction with third party services that you opt into via the Service, and alert you to product upgrades, special offers, updated information and other new products and services from SparkAmplify. We will normally collect and use Personal Information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, and services; ensuring the security of the Services and our Websites; and for our marketing activities.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not, as well as of the possible consequences if you do not provide your Personal Information. Where required by law, we will collect Personal Information only where we have your consent to do so.

Sharing of Personal Information

Except as set forth herein or in any applicable Terms of Service, SparkAmplify does not rent, sell or share Personal Information it collects about you to or with third parties, and Personal Information collected from you is only used to provide you with our products and services and to comply with any requirements of law.

Agents or contractors of SparkAmplify may have access to your Personal Information on a need to know basis for the purpose of performing services on behalf of SparkAmplify. All such agents or contractors who have access to such information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for SparkAmplify or as otherwise required by law.

SparkAmplify or its agents or contractors may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process; (2) protect and defend the rights or property of SparkAmplify or its agents or contractors; or (3) act in urgent circumstances to protect the personal safety of users of the Service or the public.

Finally, if SparkAmplify should ever merge with another organization, file for bankruptcy, or sell our assets, we may transfer the information you provide to us on through the Service to a third party or share your Personal Information to the company with which we enter into such transaction as a part of such transaction.

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect Personal Information.

Our systems are designed to protect Personal Information from unauthorized usage on shared computers in that users are required to log in through our applications.

Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of your Personal Information and you transmit it to us at your own risk.

Please keep in mind that whenever you voluntarily disclose Personal Information through public facing aspects of the Service, through e-mail, or in chat areas, that information can be collected and used by others. In short, by posting Personal Information online that is publicly accessible, you may receive unsolicited messages from other parties in return. We are not responsible for the security or privacy of any Personal Information you choose to submit in connection with these public features.

We may send an email to you at the email address you have provided to us in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Third-Party Websites, Services and Applications

Please be aware that other websites and services, including the websites of third parties that you connect with through our Service may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party websites, services or applications.

Additionally, certain Personal Information may be made available to third parties using our Application Programming Interface ("API"). Use of third party applications developed using our API are subject to the terms of use and privacy policies of such third party developers. You should be aware that such third party applications may expose user information.

We may employ third party companies and individuals to facilitate our Service , to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Google OAuth 2.0 API

This OAuth 2.0 flow is specifically for user authorization. It is designed for applications that can store confidential information and maintain state. A properly authorized web server application can access an API while the user interacts with the application or after the user has left the application.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy?hl=en

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Choices and Opt-Outs

Customer who have opted in to our marketing emails can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our marketing messages.

Also, all opt-out requests can be made by emailing us. Please note that some communications (such as service messages, account notifications, billing information) are considered transactional and necessary for account management, and Customer cannot opt out of these messages unless you cancel your SparkAmplify account.

International Transfers

Personal Information collected through the Service may be stored and processed in the United States or any other country in which SparkAmplify or its affiliates, subsidiaries, agents or contractors maintain facilities, and by using the Service, you consent to any such transfer of information outside of your country.

Contacting SparkAmplify

For questions or comments regarding this Privacy Policy, please contact us at: success@sparkamplify.com.